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Case Base
MiningMart
Case
Call Center Case - NIT
Chain
Call center chain

Step: Segmentation by callers

Name Segmentation by callers
Belongs to Case Call Center Case - NIT
Uses Operator SegmentationStratified
Belongs to Chain Call center chain
Concepts of resulting Data Model ActualClients
CCExamination
CallDetailsForCaller
Has Parameters TheAttribute
TheInputConcept
TheOutputConcept