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Case Base
MiningMart
Case
Call Center Case - NIT
Chain
Call center chain

Step: Unsegmentation of non-peak hours calls statistics

Name Unsegmentation of non-peak hours calls statistics
Belongs to Case Call Center Case - NIT
Uses Operator Unsegment
Belongs to Chain Call center chain
Concepts of resulting Data Model ActualClients
CCExamination
AllCallersStatNPH
Has Parameters TheInputConcept
TheOutputConcept
UnsegmentAttribute