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Case Base
MiningMart
Case
Call Center Case - NIT
Chain
Call center chain

Step: Peak hours calls statistics

Name Peak hours calls statistics
Belongs to Case Call Center Case - NIT
Uses Operator SpecifiedStatistics
Belongs to Chain Call center chain
Concepts of resulting Data Model ActualClients
CCExamination
CallerStatPH
Has Parameters AttributesComputeCount0
AttributesComputeSum0
AttributesComputeSum1
TheInputConcept
TheOutputConcept